Returns & Refunds
We want you to love your purchase. If something isn’t right, we’ll make it right.
30-Day Satisfaction Guarantee
You have 30 days from the date of delivery to request a return or exchange. Items must be in their original condition — unused and in original packaging.
How to Return
- Email us at info@goodbuy.ai with your order number
- We’ll provide a return shipping label
- Ship the item back to us
- Refund processed within 5-7 business days after we receive the item
Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately with photos. We’ll send a replacement at no cost or issue a full refund — your choice.